Dear Reader, this confession
has been a couple of years in the making but here it is!
There are some people who think the ultimate power move and final insult after a 'business relationship' has gone 'Pete Tong' is to delete you as a 'friend' on Facebook.
There are some people who think the ultimate power move and final insult after a 'business relationship' has gone 'Pete Tong' is to delete you as a 'friend' on Facebook.
Some of us in this profession
and neighbouring roles as managers, agents, business managers etc will not take
it personally. I repeat we will not take it personally but instead just laugh
at the certain individual(s).
In recent times this has occurred on more than one
occasion. Be it a young, naive, little known (stress on little known!) artist,
an ‘established’ one or even a wannabe promoter – were all at one point very
eager to become a ‘friend’. However, when either cold feet or the administration
of a reality check after a severe bout of over inflated ego with hallucinations
of delusions of grandeur struck, said artist(s) and the like swiftly withdrew
from the project(s) and our online social lives. The unfriend button was
pressed and as if by magic, all ties appeared to be severed.
Of course, in my eyes and those around me with an
I.Q. higher than our shoe size sees such actions as juvenile plain and simple.
Oh no! Someone with whom I had a wholly professional relationship has said that
we’re not friends! What will I do?! The real question is should we be in
contact with our clients on our personal social media accounts in the first
place? We all have work numbers. We all have work email addresses. We all have
office hours! The argument that social media aids communication stumbles and falls
at this point. There are plenty of ways for a client in particular to contact
me without entering into my social life; and those who we consider ‘associates’
well, that’s a slightly more precarious situation.
A friend request is a statement. A statement that
is shared with the rest of your online social life and will remain there until
one of you presses the dreaded ‘unfriend’ button. Adding a client as a friend
opens a window to you outside of your professional world, the parts of you that
you share with friends. Where being professional is unimportant because you’re
not at work! Now I can’t speak for all Publicists but I personally don’t
feel comfortable with sharing that much information with a client.
And of course there are exceptions. A client can
become a genuine friend, often during a long term working relationship. Such
incidents are far from impossible and can often enrich your working life. But a
personal Facebook friend request is not the way to start a professional relationship.
There needs to be a clearer line between client and friend. After all, how many
of your friendships began with either you or your friend paying the other for
services? More importantly, how many of your ex-clients do you casually keep in
contact with after your professional relationship was over?
I would really rather not have deal with the idea
that ex-clients will be unfriending me. But this is mostly because I don’t
think that they should be sending me friend requests in the first place.
Because the majority of times when the ‘unfriend’ button has been used to end a
relationship, the relationship has been unsuccessful. And rarely because of any
of my actions, might I add.
So, before you think of sending me that friend
request, I have this proposition for you. Perhaps we should work on building an
efficient professional relationship before we branch out into anything else.
It’s probably for the best.
*Names have been changed and/or removed to protect the painfully
ignorant.*